Welcome to Jericho Writers

What we value
There are few things that we believe and value above all else:
- We are always on the side of the writer.
- We strive for the highest quality in everything we do.
- We will only offer advice we believe to be genuinely useful.
- We are dynamic and will adapt with our writers as their careers change and progress.
These values are at the centre of everything we do and have helped us to become the successful organisation that we are today.
Meet the team
Our creative team shares your passion for writing. From smashing word counts to landing agents or reaching readers, we know the journey. Four of us are published authors, many are dedicated writers, and we’re all book addicts.
At Jericho Writers, we offer the resources and opportunities we wish we’d had — plus what our members need most. If you’re serious about your writing goals, we’d love to help you succeed.

Work with us
You can find our current vacancies listed below. Please make sure to download and read the job descriptions in full.
If you’re interested in working with us a tutor, mentor, editor, or event speaker please register your interests and we’ll get back to you.
Apply Now: Writer Support Assistant
Would you like a job where you help writers achieve their publishing dreams? We are looking for a customer service assistant to join our fun, successful, and fast-paced team.
As an online writers’ services company, we provide editorial reviews, creative writing courses, and general support for authors based in the UK and internationally. Our Writers Support team manage a busy inbox with queries ranging from guiding authors through the publishing process to resetting our members’ passwords and helping them navigate the website. As a Writer Support Assistant, you will have the opportunity to work closely with authors and make a difference in their journey to publication.
Jericho Writers takes an author-first approach to sales and the services we offer. This means that if we genuinely don’t think a service will benefit the author, we won’t recommend it. That said, a large part of this role will be sales and outreach driven. This would include getting on the phone with authors and calling back sales leads, email outreach, and managing/taking booked phone calls with authors who have expressed an interest in our services.
We’re looking for someone with 2 years’ experience in a customer service role with a similar sales/outreach focus. You will be both highly professional in your approach, well organised, able to perform administrative tasks and prioritise tasks with multiple deadlines, as well as friendly and empathetic with customers. We welcome applications from those who are either a writer themselves or have a strong interest in books, publishing and/or editorial work.
You’ll be perfect for this job if you:
- Enjoy chatting to people of all backgrounds but particularly writers, agents, and editors
- Aren’t afraid to pick up the phone to a stranger and make a genuine connection
- Are more than comfortable dealing with multiple emails, online chats, and Teams messages in one go
- Have a proactive attitude to problem solving
- Love working in a small, busy team where you can make a real difference
- Are rigorous about updating customer records
- Aren’t phased by the occasional customer complaint and understand how to manage these
- Have a genuine interest in the writing and publishing world
- Enjoy taking part in activities such as ‘pet pics Friday’*
*Not an essential requirement by any means but having a cute dog won’t hurt.
Contract: Full time, 35 hours per week. Fixed term contract for 6 months, with potential to become permanent.
Salary: from £23,000 per year (DOE)
Benefits: Workplace pension, 25 days annual leave (pro rata), company laptop, monthly budget (amount reviewed annually) to support team meet-ups, Employee Perks scheme, flexible working arrangements, access to full Premium Membership programme, and staff discount on all Jericho Writers’ services.
For further information, please download the full job description. To apply please send your CV and a short personal statement to r.cooper@jerichowriters.com with the subject line “Apply now: Writer Support Assistant”. In your personal statement, please tell us a little more about you, why you’re the right person for the job, and what excites you most about this role.

Take your writing to the next level
No two writers are the same, which is why we offer support at every stage—from starting your first story to becoming a bestselling author. With our Premium Membership, you’ll get exclusive video courses, unlimited access to our database of 1400 literary agents, a schedule of events offering feedback opportunities, and many other benefits – all free and exclusive to Premium Members.
If you’re seeking professional, structured support with your writing, then explore our tutored courses, events (in person and online), professional feedback, one-to-one support, or contact us. We’d be happy to help find the service right for you and your book.
Why choose Jericho Writers?
This is what we can offer…