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If you’re a member of Jericho Writers and unable to access your dashboard or content, please try doing a “hard refresh”. Follow the instructions below. If you continue to have any issues, get in touch with our Writers Support team who will be happy to help.

For users of Google Chrome/Internet Explorer/Microsoft Edge (Windows)

• Windows users: hold down Ctrl and then press F5 on your keyboard
• Mac users: hold down Cmd and Shift and then press R on your keyboard

For users of Firefox

• For Windows users: hold down Ctrl and then press F5 on your keyboard
• Mac users: hold down ? Cmd and ? Shift and then press R on your keyboard

For users of Safari (Mac)

• Go to Safari > Empty Cache, or hit Opt + Cmd + E
• To refresh, click the refresh button on the address bar or press Cmd + R