Privacy Policy

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. 

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. 

You can ask any questions regarding this Policy via info@jerichowriters.com. We’ll do our best to respond fast and helpfully. 

Who are we?

We’re Jericho Writers, a company designed to help and support writers on their journey. We were founded by writers for writers and, although of course we want to make a profit, we always try to keep writers’ interests uppermost in our mind. 

How do we collect information from you?

We obtain information about you when you use our website or connect with our business. Typical examples would include times when you take out a membership, buy a service, or sign up to our newsletters (probably via downloading one of our free content upgrades).

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. We do not collect or store any bank card information or similar at any point – payment takes place only through highly reputable and secure third party services.

How is your information used?

We may use your information to: 

• Complete the delivery of a service you have requested 
• Respond to a question 

• Process your membership 
• Adapt our site to your particular interests 
• Carry out any contractual obligations we may have towards you 
• Communicate with you via regular newsletters 
• Send you marketing communications about any of our services (unless you have opted out of these communications)
• Otherwise fulfil our purpose as a writer- and member-focused organisation 

We review our retention periods for personal information on a regular basis. In particular, we aim to maintain a ‘clean’ email list, so that unengaged subscribers are quietly dropped from our communications, and their data deleted. 

Who has access to your information?

We will not sell or rent your information to third parties. 

We will not share your information with third parties for marketing purposes. 

When you make any online payment with us, your payment will be processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. 

Aside from that, the only people who will ever handle your data are the responsible officers at Jericho Writers or some highly reputable tech-consultants, with whom we work closely and trust absolutely. 

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive our marketing communications, then you are free to unsubscribe at any time. We’ll always make it easy for you to do that. (Look for a simple ‘Unsubscribe’ link at the bottom of every email.) 

We will not contact you for marketing purposes by email, phone, or WhatsApp unless you have given your prior consent. (We may however contact you via one of these channels if you have supplied us with your phone number and if we need to get in touch in relation to the provision of a service you have requested). We will not contact you for marketing purposes by direct mail.

If you opt into communications via WhatsApp, you are agreeing to the WhatsApp Terms of Service and Privacy Policy.

How you can access and update your information

If you want to update your information, you can do that directy via your “My Account” page – or you can email us for help. 

You have the right to ask for a copy of the information we hold about you, and we’ll be happy to oblige – free of cost. We’re like that. 

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. The ‘lock’ icon on your browser will confirm that security protocol is in place. 

Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Profiling

We try to make sure that we only tell writers about things that they’re likely to be interested in. That means that we will try to build a picture of your interests (eg: are you more interested in finding agents? Or self-publishing?) and modify our communications accordingly. That’s not meant to be sinister – it’s meant to be helpful! 

Use of ‘cookies’

Like nearly all modern websites, our site uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service. 

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website. 

Links to other websites

Our website may contain links to other websites run by other organisations. Obviously, we’re not responsible for the privacy policies of those other organisations. 

16 or under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please keep your parent or guardian properly informed. We are a responsible, thoughtful and non-spammy site . . . but we are a bunch of writers, and writers do sometimes talk explicitly, write scenes involving violence, and so on. 

Holding your data outside the UK

We are a small, UK-based company, but our client base is global and our website is hosted via a technology that deploys servers worldwide. This means that your data may be collected and stored outside the UK, and the privacy policies which apply in those jurisdictions may of course be different. That said, the vast majority of our server use is in the United Kingdom, the United States, the European Union and other highly reputable jurisdictions. We’ll go on working, carefully, with highly responsible server partners. 

Your communications with us

If you contact us with positive feedback about one of our services, we may use that comment in our promotional literature. We do not identify users with their full name, simply with a first name and an initial. (eg: “What a great service – Ali J”). If you don’t want your comment to be used even in this restricted way, then please just tell us and we will honour your preferences. 

Website analysis

We want our users to have a good experience on our website, so we will from time to time engage in analytical exercises that follow user behaviour on the site, and those exercises may involve significant data collection. That said, the data thereby collected is anonymous and collated into large statistical aggregates. We’re interested in users-in-general – we’re never going to spy on you!

Klarna

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

Review of this policy

We keep this Policy under regular review.