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  • Kate Walker

    10 March 2023 at 13:12

    Hi Katie, we’re so sorry for the inconvenience. Our IT team are working hard to resolve the issues on the site, so please bear with them for the time being. Please feel free to get in touch via with more information (which videos you have tried, a screenshot of the error message) and we can work on some troubleshooting. Thank you for your patience!

    • katie-wells Wells

      15 May 2023 at 19:57

      Hi. Sorry not replied sooner, life and a bout of covid got in the way of coming back but it still won’t let me play any video. This is for a masterclass but also happens for replays but it will allow me to watch them on my phone but that keeps logging out. Any ideas?