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Top Tips for Participating in Feedback Friday
Good morning, good afternoon, good evening
We have absolutely loved seeing Townhouse get busier, with many of you making connections and friends. Feedback Friday, in particular, is getting more and more popular with every week, which is wonderful. While we know Townhouse isn’t perfect, we’re working hard behind the scenes to make it an even better experience for you all. In the meantime, we’ve compiled some top tips to hopefully help make participating in Feedback Friday a little easier.
1. “I wish I could easily search Townhouse to find my threads”
We hear you. The downside of Feedback Friday getting busier is there are more and more threads to scroll through. We do have a handy tip for this though. Go to ‘News Feed’ and click on your profile picture (see screenshot), then go to the tab that says ‘Forums’ and you’ll be able to see all the threads that you yourself have started (see screenshot).
2. “I wish I could find threads in my genre so that I know which ones to give feedback on”
This is a two-part answer. Firstly, we want to make it clear that you don’t have to only give feedback to work in your genre. It can actually be really beneficial to read and give feedback on other genres. However, we understand the desire to find threads in your genre. This one is on you guys a little bit. When you make a post, at the bottom you have the option to add a tag. You can add as many as you like, but for Feedback Friday we recommend tagging your post with your genre. Then, once you’ve posted your thread, if you click on the tag at the bottom you’ll see all threads that have been tagged with that same genre. We’ll make sure to mention in Fridays email that you can do this. The more people who do it, the better this search function will be!
3. I’m in a different timezone so can’t post at 10am GMT on a Friday
You don’t have to! 10am GMT is when the Feedback Friday forum opens, but it will remain open all through the week until the following Friday. You can post at any point during the week. Harry will be checking in and answering as many threads as he can throughout the week, so you won’t miss out if you don’t post as soon as the forum opens.
4. Townhouse is slow/I’m being served with an error
Our servers were not quite prepared for the amount of people who would post on Friday. It’s a good problem to have, but rest assured our tech team is working hard in the background to improve this. Please bear with, and if you find Townhouse isn’t loading or it’s extremely slow, try checking in later in the day. Feedback Friday is open all week. You don’t have to post on Friday in order to get feedback.
We hope this helps, and do keep sending in your suggestions for improvement. We have a long list of things we’re working on, and your feedback is so helpful.
Best wishes,
Becca (Head of Membership)
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