News Feed Forums IT helpdesk News feeds

  • Emily Mitchell

    Administrator
    7 August 2023 at 16:47

    Hi Derek, would you mind describing your issue a little bit more for me please? I’m just asking as my Newsfeed is working as normal.

  • Derek Farmer

    Member
    8 August 2023 at 09:28

    I am not receiving news feeds. The only thing that appears are my own comments. It started after the site crashed on Harry’s Friday email ten days ago.

    • Emily Mitchell

      Administrator
      9 August 2023 at 09:16

      Oh no, I am really sorry to hear this. Are you subscribing to the threads you are trying to follow?

  • Derek Farmer

    Member
    9 August 2023 at 15:54

    In the past when I click on news feeds I get everybody’s latest comments and news. Now I get nothing but my own comments.

    • Emily Mitchell

      Administrator
      9 August 2023 at 16:17

      This might be to do with the move from Groups to Forums? I find with forums, I have to subscribe to each discussion or post I want to keep track of and then it updates my news feed with all the different comments?

  • Derek Farmer

    Member
    15 August 2023 at 23:20

    Can you please explain how news feeds work. Previously when I clicked I got EVERYONES comments. Now I get an echo of my own comments. I tried subscribing to P2P but it made no difference., I didn’t get their feeds. There is an issue somewhere!!

    • Emily Mitchell

      Administrator
      30 August 2023 at 10:14

      Hi Derek, your news feed should be showing all comments from forums you have subscribed to. Have you subscribed to each individual discussion you would like to follow?

      If these issues are still occurring, please email us at info@jerichowriters.com and we will investigate this further for you!