{"id":350612,"date":"2021-03-31T15:46:12","date_gmt":"2021-03-31T15:46:12","guid":{"rendered":"https:\/\/jerichowriters.com\/?page_id=350612"},"modified":"2025-05-30T14:10:41","modified_gmt":"2025-05-30T13:10:41","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/jerichowriters.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n<div\r\n\tid=\"section-header-block_7cc1ef53dc57879e45cfd5f9075e6c33\"\r\n\tclass=\"section-header alignfull section-header--centered \"\r\n>\r\n  <h2 class=\"section-header__header jw-heading-font\" style=\"color: #21334a\">Privacy Policy<\/h2>\r\n  <div class=\"section-header__hr\" style=\"background-color: #a5d9d1\"><\/div>\r\n      <p class=\"section-header__text\" style=\"color: #1f4c75\">At Jericho Writers, we\u2019re committed to protecting and respecting your privacy .<\/p>\r\n  <\/div>\r\n\n\n\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">We may change this Policy from time to time so please check this page occasionally to ensure that you\u2019re happy with any changes. By using our website, you\u2019re agreeing to be bound by this Policy.&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">You can ask any questions regarding this Policy via&nbsp;<a href=\"https:\/\/members.jerichowriters.com\/privacy\/\" target=\"_blank\" rel=\"noreferrer noopener\">info@jerichowriters.com<\/a>. We\u2019ll do our best to respond fast and helpfully.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div\n  id=\"spacer-block_f2a7556a8921820162444d2ca03421e3\"\n  class=\"spacer alignfull\"\n>\n  <div class=\"spacer__body  spacer__body--xlarge spacer__body--xlarge-mobile\"\n       style=\"background-color: #FFF\"\n  >\n                  <div class=\"spacer__quote-container spacer__quote-container--left spacer__quote-container--top\"\n          style=\"color: #E82027\">\n          <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" x=\"0\" y=\"0\" width=\"1.6em\" height=\"1.2em\"\n               viewBox=\"0 0 398.93 300.41\" fill=\"currentColor\" xml:space=\"preserve\">\n            <g>\n              <path d=\"M299.17 101c-30.25-.02-58.87 13.73-77.76 37.36C245.24 71.07 305.36 19.92 379.17 10.5L377.83 0c-96.27 12.29-170.46 91.86-177.46 187.71-7.17 54.59 31.27 104.66 85.86 111.84 54.59 7.17 104.66-31.27 111.84-85.86s-31.27-104.66-85.86-111.84c-4.33-.57-8.69-.86-13.04-.85z\"><\/path>\n              <path d=\"M99.66 101c-30.25-.01-58.87 13.73-77.76 37.36C45.73 71.07 105.85 19.92 179.66 10.49L178.33 0C82.05 12.3 7.86 91.87.86 187.72c-7.17 54.59 31.28 104.66 85.87 111.83 54.59 7.17 104.66-31.28 111.83-85.87s-31.28-104.66-85.87-111.83c-4.32-.57-8.67-.86-13.03-.85z\"><\/path>\n            <\/g>\n          <\/svg>\n        <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-who-are-we\">Who are we?<\/h2>\n\n\n\n<p>We\u2019re Jericho Writers, a company designed to help and support writers on their journey. We were founded by writers for writers and, although of course we want to make a profit, we always try to keep writers\u2019 interests uppermost in our mind.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-do-we-collect-information-from-you\">How do we collect information from you?<\/h2>\n\n\n\n<p>We obtain information about you when you use our website or connect with our business. Typical examples would include times when you take out a membership, buy a service, or sign up to our newsletters (probably via downloading one of our free content upgrades).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-type-of-information-is-collected-from-you\">What type of information is collected from you?<\/h2>\n\n\n\n<p>The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. We do not collect or store any bank card information or similar at any point \u2013 payment takes place only through highly reputable and secure&nbsp;third party&nbsp;services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-is-your-information-used\">How is your information used?<\/h2>\n\n\n\n<p>We may use your information to:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Complete the delivery of a service you have&nbsp;requested&nbsp;<\/li>\n\n\n\n<li>Respond to a&nbsp;question&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process your&nbsp;membership&nbsp;<\/li>\n\n\n\n<li>Adapt our site to your particular&nbsp;interests&nbsp;<\/li>\n\n\n\n<li>Carry out any contractual obligations we may have towards&nbsp;you&nbsp;<\/li>\n\n\n\n<li>Communicate with you via regular&nbsp;newsletters&nbsp;<\/li>\n\n\n\n<li>Send you marketing communications about any of our services (unless you have opted out of these communications)<\/li>\n\n\n\n<li>Otherwise fulfil our purpose as a writer- and member-focused&nbsp;organisation&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>We review our retention periods for personal information on a regular basis.&nbsp;In particular, we&nbsp;aim to maintain a \u2018clean\u2019 email list, so that unengaged subscribers are quietly dropped from our communications, and their data deleted.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-who-has-access-to-your-information\">Who has access to your information?<\/h2>\n\n\n\n<p>We will not sell or rent your information to third parties.&nbsp;<\/p>\n\n\n\n<p>We will not share your information with third parties for marketing purposes.&nbsp;<\/p>\n\n\n\n<p>When you make any online payment with us, your payment will be processed by a&nbsp;third party&nbsp;payment processor, who&nbsp;specialises&nbsp;in the secure online capture and processing of credit\/debit card transactions.&nbsp;<\/p>\n\n\n\n<p>Aside from that, the only people who will ever handle your data are the responsible officers at Jericho Writers or some highly reputable tech-consultants, with whom we work closely and trust absolutely.\u00a0<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div\n  id=\"spacer-block_cd7320519c33f770d7025daa1d9737fd\"\n  class=\"spacer alignfull\"\n>\n  <div class=\"spacer__body  spacer__body--xlarge spacer__body--xlarge-mobile\"\n       style=\"background-color: #FFF\"\n  >\n                  <div class=\"spacer__quote-container spacer__quote-container--right spacer__quote-container--top\"\n             style=\"color: #E82027\">\n          <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" x=\"0\" y=\"0\" width=\"1.6em\" height=\"1.2em\"\n               viewBox=\"0 0 398.93 300.41\" xml:space=\"preserve\" fill=\"currentColor\">\n            <g>\n              <path d=\"M99.76 199.41c30.25.02 58.87-13.73 77.76-37.36-23.82 67.29-83.95 118.44-157.76 127.86l1.34 10.49c96.27-12.29 170.46-91.86 177.46-187.71C205.73 58.1 167.29 8.03 112.7.86 58.1-6.31 8.03 32.13.86 86.73s31.27 104.66 85.86 111.84c4.33.56 8.68.84 13.04.84z\"><\/path>\n              <path d=\"M299.26 199.41c30.25.01 58.87-13.73 77.76-37.36-23.82 67.28-83.95 118.44-157.76 127.86l1.34 10.49c96.28-12.3 170.47-91.87 177.47-187.71C405.24 58.1 366.79 8.03 312.2.86c-54.6-7.17-104.67 31.28-111.84 85.87s31.28 104.66 85.87 111.83c4.32.57 8.68.85 13.03.85z\"><\/path>\n            <\/g>\n          <\/svg>\n        <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-your-choices\">Your choices<\/h2>\n\n\n\n<p>You have a choice about&nbsp;whether or not&nbsp;you wish to receive information from us. If you do not want to receive our marketing communications, then you are free to unsubscribe at any time. We\u2019ll always make it easy for you to do that. (Look for a simple \u2018Unsubscribe\u2019 link at the bottom of every email.)&nbsp;<\/p>\n\n\n\n<p>We will not contact you for marketing purposes by email, phone, or WhatsApp unless you have given your prior consent. (We may however contact you via one of these channels if you have supplied us with your phone number and if we need to get in touch in relation to the provision of a service you have requested). We will not contact you for marketing purposes by direct mail. <\/p>\n\n\n\n<p>If you opt into communications via WhatsApp, you are agreeing to the WhatsApp <a href=\"https:\/\/www.whatsapp.com\/legal\/terms-of-service\" target=\"_blank\" rel=\"noreferrer noopener\">Terms of Service<\/a> and <a href=\"https:\/\/www.whatsapp.com\/legal\/privacy-policy\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-you-can-access-and-update-your-information\">How you can access and update your information<\/h2>\n\n\n\n<p>If you want to update your information, you can do that&nbsp;directy&nbsp;via your \u201cMy Account\u201d page \u2013 or you can email us for help.&nbsp;<\/p>\n\n\n\n<p>You have the right to ask for a copy of the information we hold about you, and we\u2019ll be happy to oblige \u2013 free of cost. We\u2019re like that.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-security-precautions-in-place-to-protect-the-loss-misuse-or-alteration-of-your-information\">Security precautions in place to protect the loss, misuse or alteration of your information<\/h2>\n\n\n\n<p>When you give us personal information, we take steps to ensure that it\u2019s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. The \u2018lock\u2019 icon on your browser will confirm that security protocol is in place.&nbsp;<\/p>\n\n\n\n<p>Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-profiling\">Profiling<\/h2>\n\n\n\n<p>We try to make sure that we only tell writers about things that they\u2019re likely to be interested in. That means that we will try to build a picture of your interests (eg: are you more interested in finding agents? Or self-publishing?) and modify our communications accordingly. That\u2019s not meant to be sinister \u2013 it\u2019s meant to be helpful!&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-use-of-cookies\">Use of &#8216;cookies&#8217;<\/h2>\n\n\n\n<p>Like nearly all modern websites, our site uses cookies. \u2018Cookies\u2019 are small pieces of information sent by an&nbsp;organisation&nbsp;to your computer and stored on your hard drive to allow that website to&nbsp;recognise&nbsp;you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more&nbsp;personalised&nbsp;service.&nbsp;<\/p>\n\n\n\n<p>It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-links-to-other-websites\">Links to other websites<\/h2>\n\n\n\n<p>Our website may contain links to other websites run by other&nbsp;organisations. Obviously, we\u2019re not responsible for the privacy policies of those other&nbsp;organisations.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-16-or-under\">16 or under<\/h2>\n\n\n\n<p>We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under\u201a please keep your parent or guardian properly informed. We are a responsible, thoughtful and non-spammy site . . . but we are a bunch of writers, and writers do sometimes talk explicitly, write scenes involving violence, and so on.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-holding-your-data-outside-the-uk\">Holding your data outside the UK<\/h2>\n\n\n\n<p>We are a small, UK-based company, but our client base is&nbsp;global&nbsp;and our website is hosted via a technology that deploys servers worldwide. This means that your data may be collected and stored outside the UK, and the privacy policies which apply in those jurisdictions may of course be different. That said,&nbsp;the vast majority of&nbsp;our server use is in the United Kingdom, the United States, the European Union and other highly reputable jurisdictions. We\u2019ll go on working, carefully, with highly responsible server partners.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-your-communications-with-us\">Your communications with us<\/h2>\n\n\n\n<p>If you contact us with positive feedback about one of our services, we may use that comment in our promotional literature. We do not identify users with their full name, simply with a first name and an initial. (eg: \u201cWhat a great service \u2013 Ali J\u201d). If you don\u2019t want your comment to be used even in this restricted way, then please just tell us and we will&nbsp;honour&nbsp;your preferences.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Phone calls<\/h2>\n\n\n\n<p>Calls made to our office phone line will be recorded for quality assurance and training purposes. &nbsp;<\/p>\n\n\n\n<p>Calls made as part of the <a href=\"https:\/\/jerichowriters.com\/our-services\/121-support\/agents\/\">Agent One-to-One service<\/a> will also be recorded for quality assurance and training purposes. &nbsp;<\/p>\n\n\n\n<p>Audio recordings collected in this way will be stored securely for up to 30 days. They will be handled by the responsible Jericho Writers officer and will not be shared or made accessible to members of the public.<\/p>\n\n\n\n<p>Audio phone recordings may be accessed for the purpose of investigating complaints, reviewing the quality of our services, or providing evidence of activities which are unlawful or otherwise not permitted under our <a href=\"https:\/\/jerichowriters.com\/terms\/\">Terms and Conditions<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-website-analysis\">Website analysis<\/h2>\n\n\n\n<p>We want our users to have a good experience on our website, so we will from time to time engage in analytical exercises that follow user&nbsp;behaviour&nbsp;on the site, and those exercises may involve significant data collection. That said, the data thereby collected is anonymous and collated into large statistical aggregates. We\u2019re interested in users-in-general \u2013 we\u2019re never going to spy on you!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Klarna<\/h2>\n\n\n\n<p>In order to offer you Klarna\u2019s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with&nbsp;<a href=\"https:\/\/www.klarna.com\/international\/privacy-policy\/\" rel=\"noreferrer noopener\" target=\"_blank\">Klarna\u2019s own privacy notice<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-review-of-this-policy\">Review of this policy<\/h2>\n\n\n\n<p>We keep this Policy under regular review.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n<section class=\"cta-block  alignfull\" id=\"\">\r\n    <div class=\"content-container\">\r\n        <div class=\"cta-block-container\">\r\n            <div class=\"cta-text-wrapper\" style=\"background-color: #21334a\">\r\n                                    <div class=\"title-container\">\r\n                                                <h2>Need some extra help?<\/h2>\r\n                    <\/div>\r\n                                <div class=\"wysiwyg-container\"><p>Get in touch with our Writer Support team who will be happy to help!<\/p>\n<\/div>                                    <div class=\"cta-container\">\r\n                        <a class=\"cta-btn\" style=\"background-color: #f7941d;\" href=\"https:\/\/jerichowriters.com\/jericho-writers\/about-us\/contact-us\/\" target=\"\"><span>Contact Us<\/span><\/a>\r\n                    <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.&nbsp; We may change this Policy from time to time so please check this page occasionally to ensure that you\u2019re<\/p>\n","protected":false},"author":10,"featured_media":404793,"parent":0,"menu_order":73,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-350612","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Jericho Writers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jerichowriters.com\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy &#8211; Jericho Writers\" \/>\n<meta property=\"og:description\" content=\"This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.&nbsp; 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