If you wish to be refunded on the course, they are entitled to a refund up to 28 days before the course starts, but note that an administration fee could be charged. After this, no refund is possible. This will not be possible once a course has already started. To avoid loss, we strongly advise customers to ensure they are able to take the course on the dates advertised, and that they are comfortable undertaking this online. Should a customer wish to transfer their place to the next scheduled course, please note this is only possible if places remain, and an administration fee could be charged.
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